Shipping & Delivery Policy
Fresh, healthy, and on time. Here’s everything you need to know about how we get our delicious meals to your doorstep in Bangalore.
Delivery Areas
We are proud to serve most areas across Bangalore. To see if your location is covered, please enter your pin code during checkout. Our primary delivery zones include:
- South Bangalore: Jayanagar, JP Nagar, BTM Layout, Koramangala, HSR Layout
- East Bangalore: Whitefield, Marathahalli, Indiranagar, KR Puram
- Central Bangalore: MG Road, Lavelle Road, Richmond Town, Indiranagar
- North Bangalore: Hebbal, Yelahanka, Manyata Tech Park
Don't see your area? Contact our support team to inquire about special delivery arrangements.
Delivery Timings & Slots
We offer convenient delivery slots to match your routine. Please place your orders before the cut-off time to ensure timely delivery.
Delivery Type | Time Slots | Order Before |
---|---|---|
Lunch Delivery | 11:30 AM - 1:30 PM | 10:00 PM (previous day) |
Dinner Delivery | 6:30 PM - 8:30 PM | 3:00 PM (same day) |
Subscription Meals | Delivered as per your chosen weekly schedule |
Delivery Charges
Delivery fees are calculated at checkout based on your location and order value.
Order Value | Delivery Fee |
---|---|
Below ₹499 | Calculated at checkout |
₹499 and above | FREE |
All Subscription Plans | FREE |
Order Tracking
Stay updated from our kitchen to your door. You will receive real-time notifications, including:
- An order confirmation email/SMS.
- A notification when your meal is out for delivery.
- A tracking link with your rider's live location.
Packaging & Handling
Your health and safety are paramount. All meals are packed in food-grade, leak-proof, and eco-friendly containers. We use tamper-evident seals and temperature-controlled delivery bags to ensure your food arrives fresh, safe, and at the perfect temperature.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or unavailability, our rider will try to contact you. If we cannot reach you, the order will be returned. Please contact our customer support to arrange for re-delivery, which may incur an additional charge.
Last Updated: October 21, 2025