Frequently Asked Questions

Have questions? We've got answers. Find information about our meals, delivery, subscriptions, and more.

Ordering & Payment

How do I place an order?

Simply browse our menu, add your desired meals to the cart, choose a delivery slot at checkout, and complete the payment. You'll receive a confirmation right away!

What payment methods do you accept?

We accept all major credit/debit cards, UPI (GPay, PhonePe, etc.), net banking, and popular digital wallets.

Can I modify or cancel an order?

Yes, you can modify or cancel your order up to our cut-off time (10:00 PM for the next day's lunch). Please contact our customer support for assistance.

Food & Nutrition

Do you accommodate special dietary needs?

We offer a wide range of options including vegetarian, vegan, gluten-free, and high-protein meals. You can filter our menu to find meals that fit your specific dietary requirements.

Where do you source your ingredients?

We partner with trusted local farms and suppliers in and around Bengaluru to source the freshest, highest-quality seasonal ingredients for all our meals.

How should I store and reheat my meals?

Refrigerate your meals upon arrival. To reheat, microwave for 2-3 minutes or heat in a pan on the stovetop. We recommend consuming meals within 24-48 hours for the best taste and freshness.

Delivery & Shipping

What are your delivery timings?

We deliver fresh every day. Our standard delivery slots are 11:30 AM - 1:30 PM for lunch and 6:30 PM - 8:30 PM for dinner.

What is the delivery fee?

Delivery is free for all subscription plans and for individual orders above ₹499. For smaller orders, a nominal fee is calculated at checkout based on your location.

How do I track my order?

You will receive an SMS with a live tracking link once your order is out for delivery. You can see the rider's location in real-time right up to your doorstep.

Still have questions?

Our team is ready to help you on your journey to healthy eating.